privy - Authentication and Embedded Wallet Outage – Incident details

All systems operational

Authentication and Embedded Wallet Outage

Resolved
Major outage
Started about 1 month agoLasted 31 minutes

Affected

Dashboard

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

SDKs

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

Embedded Wallets

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

3rd Party Services

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

Email Auth

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

SMS Auth

Major outage from 4:18 PM to 4:21 PM, Partial outage from 4:21 PM to 4:49 PM

Updates
  • Resolved
    Resolved

    The issue was caused by a database contention and the incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.