privy - Degraded performance – Incident details

All systems operational

Degraded performance

Resolved
Degraded performance
Started over 1 year agoLasted 20 minutes

Affected

Wallet infrastructure

Degraded performance from 8:09 PM to 8:29 PM

Embedded wallets

Degraded performance from 8:09 PM to 8:29 PM

Dashboard

Degraded performance from 8:09 PM to 8:29 PM

3rd Party Services

Degraded performance from 8:09 PM to 8:29 PM

Email Auth

Degraded performance from 8:09 PM to 8:29 PM

SMS Auth

Degraded performance from 8:09 PM to 8:29 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved. An investigation determined that this issue was caused by latent write failures during routine database maintenance.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident causing failures for some users.